Free Returns/Exchange. Within 10 days for Indian Orders once the order is received.
Door-Step Reverse Pick Up available in India.
The refund will be done on the same card/bank account/mode of payment as was used at the time of purchase within a week.
We look forward to getting a chance to dress you up, again soon!
No Returns or Refunds on International Orders.
Only Exchange/Credit Points Available on Sale Items.
Please drop a mail at email@example.com or text/Whatsapp at +91 9902388221 for any help with returns/exchanges/refunds.
105 GR Maithri, 68/C Jogupalaya Main Road, Ulsoor, Bangalore 560008
How do I cancel an order on www.shopmb.in?
You may cancel the order within 24 hours of making the payment for the order. For such cancellations, we will refund the entire amount within 5 working days from the date of cancellation of the order.
Orders once shipped cannot be cancelled. You may however return the product(s) and request for a refund for the same by sending a mail at firstname.lastname@example.org, mentioning your Order ID, and we will send you details on how to return the package. Once the items are received by us,we will refund the entire amount within 5 working days from the date of cancellation of the order.
The following details are required for a refund to bank account or when payment is done through Bank Transfer/NEFT: Account Holder Name, Account Number, IFSC Code, Bank and Branch details.
What if I the product is received in damaged condition?
If you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please do not refuse to accept the package. Please call at 9902388221 or write to us at email@example.com, mentioning your Order ID, and with pictures of the damage, and we will send you details on how to return the package. We will personally ensure that a brand new replacement is issued to you within a reasonable timeframe. Please make sure that the original product tag and packing is intact when you return the product.
We aim to process all returns within one (1) week. If you have any questions about your return, feel free to reach out to us at firstname.lastname@example.org.
All returns are subject to the discretion of Tantura Fashions.
Call or text/WhatsApp at +91 9902388221.